glossary
Approved helper
Anyone can join Help Me. Not everyone can help. The word “approved” is a current staff decision, not a costume.
What the gate actually is
A helper applies from Account in the app. The application asks about categories they can actually help with, availability, motivation, experience, and identity evidence. A staff member reviews that evidence and makes the call. Pending, approved, rejected, expired, and resubmission are real states. Historical labels never grant access.
Until approval is current, a person cannot see or accept requests. That is the entire point of the word. We would rather have fewer helpers than a self-serve badge.
What it is not
It is not a criminal background check. It is not a professional license. It is not employment. Help Me is not a paid gig marketplace. Helpers are neighbors with a name on a decision — not contractors for hire, not first responders, not a substitute for campus police.
Once you are approved
You choose when to go online. You can use your location for genuinely nearby offers. Going offline, leaving the app, accepting a request, or going quiet removes you from active matching. You are a neighbor, not an on-duty employee.
Questions people actually ask
Does approval last forever?
No. Approval has to be current. An old label grants nothing.
Is this a paid job?
No. Do not expect a paycheck from the app. If you want paid gigs, marketplaces built for that exist.
Can I help the day I join?
You can join and ask for help. You cannot see or accept requests until a staff member approves you and that approval is still current.
Keep going
helpers
Helpers show up
Apply in the app, submit identity evidence, wait on a staff decision. Current approval is required before you can see or accept requests in Fargo–Moorhead.
glossary
Staff review
A Help Me staff member reviews helper identity evidence and decides. Not an algorithm. Not a self-serve badge. Approval must stay current.
glossary
Identity evidence
Helpers submit identity evidence from inside Help Me so staff can review who they are. That is not the same thing as a criminal background check.
glossary
Online status
Approved Help Me helpers choose when to go online. Offline, leaving the app, accepting, or going quiet removes you from active matching.
who it's for
For people who would have stopped anyway
If you live in Fargo, Moorhead, or West Fargo and want to help neighbors with everyday tasks, apply to become an approved Helper.
trust
Safety, said plainly
Approximate location, approved helpers only, private chat, public meeting places, and report/block tools. Help Me is not 911.
Help Me is a community app for adults in Fargo–Moorhead. It is not a K–12 student program, not a youth chat, and not campus police.