account
How to delete your account
You should not have to email a stranger to leave. You type DELETE. That is the product.
Do it in the app
Open Account. Choose the delete path. Type DELETE. That is the self-serve control. There is no website button that remotely wipes an iPhone account, and there is no need to invent a reason for a form.
- You need access to the signed-in iPhone to do this yourself.
- If you cannot open the app, email support@helpme.fyi — a person reads it.
- Deleting an account is not the same as blocking one person. Use block for a person. Use delete for you.
What deletion is for
You are done with the product. You want your login gone. You do not want leftover requests attached to a person. It is not a panic button — if you are in danger, 911 first, then worry about accounts.
If you only wanted a pause
Helpers can go offline. You can not post. You do not have to delete to have a quiet month. Delete when you mean it.
Questions people actually ask
Can I delete from this website?
No. Delete from Account in the iPhone app by typing DELETE. If you are locked out, email support@helpme.fyi.
Does deleting cancel a live request?
Do not rely on deletion as an emergency exit from a meet. Leave the place, call 911 if needed, report and block, then deal with the account.
Keep going
legal
Privacy Policy
How Help Me handles accounts, approximate location, and safety reports.
legal
Terms of Service
Terms for the Help Me TestFlight beta.
support
Contact
Email support@helpme.fyi — a person answers.
safety
How to report or block — without writing an essay
Report or block anyone, any time in Help Me. Safety actions sit in every request. Staff can act on reports. Call 911 first if you are in danger.
trust
Safety, said plainly
Approximate location, approved helpers only, private chat, public meeting places, and report/block tools. Help Me is not 911.
product
About Help Me
Help Me is a Fargo–Moorhead community app for everyday, non-emergency help. Approved helpers nearby can accept a request and meet you in public.
Help Me is a community app for adults in Fargo–Moorhead. It is not a K–12 student program, not a youth chat, and not campus police.